How to fix a vape device when its not working

by TCF Group on Sep 05, 2023

Vape Troubleshooting 101: How to Fix a Broken Vape Device


Picture this: you're enjoying your favourite e-liquid flavour, and suddenly, your vape device starts acting up. Don't fret; we've got you covered! Whether you're using an Oxva device, Vaporesso device, or any pod-style vape, this informative blog will guide you through common issues and how to fix them.

Troubleshooting Your Vape Device

1. General Troubleshooting Steps

Before diving into device-specific fixes, let's start with some universal troubleshooting steps:

a. Turn It Off and On Again

The age-old advice of "turn it off and on again" applies to vape devices as well. Simply power off your device and then turn it back on. This action can often resolve minor glitches and connectivity issues.

b. Remove the Pod

If your device is still malfunctioning, remove the pod (where your e-liquid goes) from the device. Inspect it carefully for any signs of damage, leakage, or residue. If you find any issues, clean the pod or replace it with a new one.

c. Check for Moisture in the Mechanism

Moisture is a common culprit when it comes to vape device issues. Ensure that the battery contacts, coil, and other internal components are dry and free from e-liquid residue.

d. Clean the Device

Regular maintenance is crucial for keeping your vape device in tip-top shape. Clean the device's exterior with a soft, lint-free cloth and use a Q-tip or cotton swab to clean the connection points and airflow vents. A clean device is less likely to experience problems.

Now, let's dive into device-specific troubleshooting for Oxva, Vaporesso, and other pod-style vapes:

Fixing an Oxva Device

1. Oxva Device Troubleshooting

a. Battery Connection Issues

If your Oxva device is not turning on or experiencing connectivity problems, start by checking the battery connection. Ensure that the battery is properly inserted and secure. If you notice any loose connections, gently reattach them.

b. Leaking Pod

Oxva pods are designed to be leak-resistant, but leaks can happen occasionally. If you encounter a leaking pod, remove it, clean the pod and the device thoroughly, and make sure the rubber seals are in good condition. If the problem persists, consider replacing the pod.

Fixing a Vaporesso Device

2. Vaporesso Device Troubleshooting

a. Battery and Power Issues

If your Vaporesso device isn't powering up, the first step is to check the battery. Ensure it's charged and properly inserted. If the device is still unresponsive, try charging it with a different cable and adapter to rule out a faulty charger.

b. Atomiser Connection Error

If you're encountering an "atomiser connection error" message, this usually indicates a problem with the coil or atomiser. Remove the pod, inspect the coil for damage, and make sure it's securely screwed into the pod. Sometimes, a loose coil connection can cause this error.

c. Pod Leakage

Vaporesso pods are designed to minimise leaks, but it can still occur. If you notice pod leakage, remove the pod, clean it and the device thoroughly, and check for any damaged O-rings. Replacing the O-rings may help prevent further leakage.


Vape device issues can be frustrating, but they are often easy to resolve with a few simple troubleshooting steps. Whether you're using an Oxva device, Vaporesso device, or any other pod-style vape, following the steps outlined in this blog should help you get your device back in working order.

Remember to practice regular maintenance, keep your device clean, and handle it with care to prevent issues in the future. If problems persist despite your best efforts, it may be time to consult the manufacturer's support or seek assistance from a professional vape technician.

Happy vaping!